✦ Open to new opportunities · Wilmington, NC

Scott
McConnell

Agile Delivery Leader  ·  Scrum Master  ·  Agile Coach  ·  PMP

10+ years helping engineering teams in regulated fintech and federal environments ship better, faster, and with more confidence — through strong delivery systems, hands-on coaching, and data-driven decision making.

10+
Years Experience
4
Certifications
2
Industries
Scott McConnell

Background

About Me

Scott McConnell with family at the Statue of Liberty

Family trip to the Statue of Liberty

I've spent the last decade helping engineering teams in high-stakes, regulated environments build better ways of working. My approach isn't about rigidly following a framework — it's about understanding what's actually slowing a team down and fixing it systemically.

Whether I'm coaching Scrum Masters and Product Owners, designing release governance workflows, building portfolio reporting systems, or forecasting delivery timelines from real flow data — I focus on creating lasting improvement, not just short-term wins.

Before fintech, I served as Acting Product Director at the Executive Office of the President, owning delivery for 18+ enterprise applications supporting White House operations — including leading product and delivery continuity through a full presidential administration transition.

📍Wilmington, NC
🎓Penn State · BS Management Information Systems
🎖️Army National Guard (2001–2007)

Career History

Experience

Senior Project Manager

Live Oak Bank

Wilmington, NC

Oct 2024 – Apr 2025Fintech · Delivery
  • Led enterprise portfolio management standardization using Smartsheet Control Center, with real-time Jira integration enabling leadership visibility into delivery health, risks, and dependencies.
  • Built automated portfolio reporting workflows that improved transparency for regulatory and business-critical initiatives across the organization.
  • Forecasted delivery timelines using historical Jira throughput data, improving predictability for compliance-driven releases.
  • Coordinated cross-team dependencies and synchronized releases across core banking platforms.

Agile Coach

Live Oak Bank

Wilmington, NC

Sep 2020 – Oct 2024Fintech · Coaching
  • Established flow-based delivery metrics (Lead Time, Cycle Time, Throughput) across engineering teams to enable data-driven forecasting and delivery confidence.
  • Designed release workflow automation using Microsoft Power Automate, integrating Freshservice, Jira, and Confluence — automatically triggering release manifests, change requests, and approval routing.
  • Onboarded and scaled Productboard as the organization's product roadmapping platform, building training resources and a bi-directional Jira integration to align strategy with execution.
  • Mentored Scrum Masters and Product Owners, driving delivery improvements through metrics, coaching, and systemic bottleneck analysis.

Scrum Master

Live Oak Bank

Wilmington, NC

Jun 2018 – Sep 2020Fintech · Scrum
  • Served as Scrum Master and Jira Administrator for cross-functional engineering teams, standardizing workflows to align with SDLC, audit, and release controls.
  • Contributed to the successful launch of the bank's first self-service loan servicing platform, improving customer experience and reducing manual processing.
  • Established Jira–Aha.io integration to enable lightweight PI planning and improved delivery forecasting.

Acting Product Director / Product Owner

Executive Office of the President

Washington, D.C.

May 2014 – May 2018Federal · Product
  • Owned product backlog and delivery priorities for 18+ enterprise applications supporting the White House and federal agencies, serving 7,000+ users and processing millions of annual sensitive-data transactions.
  • Led product and delivery continuity across the 44th–45th presidential administration transition — redefining priorities and delivering new applications to support the incoming administration's operational model.
  • Managed vendor and implementation partners including Deloitte Digital, Acumen Solutions, and Salesforce across secure, high-availability systems.

What I Bring

Skills & Certifications

🏅

Certifications

Project Management Professional (PMP)®

PMI · 2025

ICAgile Certified Professional in Agile Coaching

ICAgile · 2020

Professional Scrum Master (PSM I)

Scrum.org · 2019

Product Management

General Assembly · 2016

Certified Scrum Master (CSM)

Scrum Alliance · 2015

⚙️

Methodologies & Practices

ScrumKanbanLean / Continuous ImprovementFlow Metrics & ForecastingAgile CoachingProduct DiscoveryRelease GovernancePortfolio ManagementStakeholder ManagementDelivery ForecastingOKRs & KPI DesignCross-Team Dependency Mgmt
🛠️

Tools & Platforms

Jira (Admin)ConfluenceSmartsheet Control CenterProductboardAha.ioMicrosoft Power AutomateFreshserviceSalesforceMicrosoft 365Google Workspace

Let's Connect

Open to New Opportunities

I'm currently exploring roles in Agile delivery leadership, Scrum Mastery, Agile coaching, and program management. If you have a team that could use someone who takes delivery seriously — I'd love to talk.

© 2025 Scott McConnell · Wilmington, NC